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Former Member

trigger to Data connection refresh error

Dear Expert,

I configured a xcelsius on our BOE & BI platform. I could get data correctly from data connection of Live Office on initial load. There was a trigger cell for prompt parameter of the crystal report under the Live Office. I configured a listbox to changed the trigger cell value.

I configured SAP authentication and worked well. the CR and the Xcelsius file were built by SAP user, while the live office only had enterprise logon option without SAP logon option.

When I clicked listbox and changed the trigger cell value, an error message occured as below,

'Database logon failed. (LO 26603)'.

It seems like that when the trigger lead to an access to the BW query and this access logon failed.

Please help, Thanks a lot!

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  • Posted on Mar 12, 2009 at 02:33 PM

    Hi Sam,

    which version of BusinessObjects are you using ? It seems that you are using SAP and Enterprise authentication in that workflow which will lead to an issue because the user comes with an SAP token and then wants to go to the Enterprise authentication. Live Office needs to use the SAP authentication.


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