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author's profile photo Former Member
Former Member

outlook intregration.

Hello Exprets,

After installing Outlook integration addon, did the necessary setting with regard to the system. But when i am in AR invoice by clicking the email button it is showing "operation completed successfully" but mails are not going. please do the needful.

Thanks

Rayudu

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    author's profile photo Former Member
    Former Member
    Posted on Mar 13, 2009 at 11:05 AM

    Hi Rayudu

    Are you sending through Mail Server SMTP or Outlook. Under Administration > Add-ons > Outlook Integration > Default settings you can tick the "Send E-mail via Microsoft Outlook. This will send it to your local Outlook and then send it from there. If not ticked, it will rely on the SAP Business One Service Manager > SBO Mailer to send through an SMTP server.

    Please let me know which you are using.

    Kind regards

    Peter Juby

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    • Former Member

      Hi Peter:

      I was hoping you might still be out there to add to this reply. I have the settings correct to use Microsoft Outlook. However, when I go to send an invoice everything looks correct in Business One and it says it went correctly. However, the invoice does not attach.

      Additionally, if I can send an order and a credit memo with no problem at all.

      Any thoughts?

      Tom

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