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Jul 10, 2018 at 10:14 AM

SAP Marketing Cloud - Missing Score Attributes for Products

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Dear Experts,

when creating scores in Hybris Marketing on-prem 1709 I had the possibility to choose the product or the product category which was part of an interaction (e.g. the product bought in the commerce online-shop).

Now I'm using SAP Marketing Cloud and I searched for these product-attributes in the score editor but I couldn't find any.

Also in the Application Help (https://help.sap.com/viewer/b88f770e4b7c4ecead5477e7a6c7b8f7/1805.500/en-US/2c5b7d0ac2554b1c829ea9bb09a6ccab.html) these attributes are not mentioned.

Does anyone know where these attributes have gone in the Marketing Cloud??

I can't imagine that it should be no longer possible to create scores which are linked to products and product categories.

Hope someone can help.

Best regards

Tobias