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Unable to login to IR and ID

Former Member
0 Kudos

Hi Experts,

I am unable to login to the IR and ID of my XI system.

I access my XI system Via VPN connection.

I get an Authorization error even though I provide the correct user id and password.

I am able to login to the ABAP stack using the same credentials.

I have followed this blog by Shabarish but to no avail:

/people/shabarish.vijayakumar/blog/2006/02/13/unable-to-open-iresrid-xipipi-71-updated-for-pi-71-support

Also checked this thread, but could not find a solution:

My Java 2 Runtime environment is on 1.4.2_17.

I have tried with 1.4.2_12 also.

Host file has the correct IP and host names.

Can someone tell me if I am missing something?

Thanks and Regards,

Ravi Kanth Talagana

Below is the error log that i get.

#8 13:55:40 [AWT-EventQueue-0] ERROR com.sap.aii.utilxi.swing.toolkit.ExceptionDialog: Throwable

Thrown:

MESSAGE ID: com.sap.aii.utilxi.misc.api.ReconnectRuntimeException

com.sap.aii.utilxi.misc.api.ReconnectRuntimeException:

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:144)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.initRemoteFactory(LoginServiceProvider.java:315)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:217)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:173)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:167)

at com.sap.aii.ib.gui.login.SplashLoginImpl.doLogin(SplashLoginImpl.java:165)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:440)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Root cause:

com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: 172.21.33.206 and port: 51004

com.sap.engine.services.rmi_p4.P4IOException: Cannot make connection.

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:706)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:697)

at com.sap.engine.services.rmi_p4.Connection.initialize(Connection.java:168)

at com.sap.engine.services.rmi_p4.Connection.<init>(Connection.java:114)

at com.sap.engine.services.rmi_p4.ConnectionManager.getConnection(ConnectionManager.java:225)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:154)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:113)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:109)

at com.sap.engine.services.security.remote.login.RemoteLoginContext.<init>(RemoteLoginContext.java:60)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.logonWithoutTicket(EJBHomeFactory.java:837)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:389)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:129)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.initRemoteFactory(LoginServiceProvider.java:315)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:217)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:173)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:167)

at com.sap.aii.ib.gui.login.SplashLoginImpl.doLogin(SplashLoginImpl.java:165)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:440)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#7 13:55:40 [AWT-EventQueue-0] FINE AutoLog.created.com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: com.sap.aii.utilxi.misc.api.ReconnectRuntimeException:

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:144)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.initRemoteFactory(LoginServiceProvider.java:315)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:217)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:173)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:167)

at com.sap.aii.ib.gui.login.SplashLoginImpl.doLogin(SplashLoginImpl.java:165)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:440)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#6 13:55:40 [AWT-EventQueue-0] DEBUG AutoLog.created.com.sap.aii.utilxi.misc.api.ReconnectRuntimeException:

#5 13:55:40 [AWT-EventQueue-0] FINE AutoLog.created.com.sap.engine.services.rmi_p4.P4IOException: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: 172.21.33.206 and port: 51004

com.sap.engine.services.rmi_p4.P4IOException: Cannot make connection.

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:706)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:697)

at com.sap.engine.services.rmi_p4.Connection.initialize(Connection.java:168)

at com.sap.engine.services.rmi_p4.Connection.<init>(Connection.java:114)

at com.sap.engine.services.rmi_p4.ConnectionManager.getConnection(ConnectionManager.java:225)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:154)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:113)

at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.resolveInitialReference(P4ObjectBrokerClientImpl.java:109)

at com.sap.engine.services.security.remote.login.RemoteLoginContext.<init>(RemoteLoginContext.java:60)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.logonWithoutTicket(EJBHomeFactory.java:837)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:389)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:129)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.initRemoteFactory(LoginServiceProvider.java:315)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:217)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:173)

at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:167)

at com.sap.aii.ib.gui.login.SplashLoginImpl.doLogin(SplashLoginImpl.java:165)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:440)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#4 13:55:40 [AWT-EventQueue-0] DEBUG AutoLog.created.com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: 172.21.33.206 and port: 51004

#3 13:55:36 [AWT-EventQueue-0] FINE AutoLog.created.com.sap.aii.ib.core.service.TypeNotRegisteredException: com.sap.aii.ib.core.service.TypeNotRegisteredException: Type "TypeConntestObj" is not registered in the service class Type Service - Type Information

at com.sap.aii.ib.core.service.ServiceBase.getServiceImpl(ServiceBase.java:71)

at com.sap.aii.ib.bom.gen.TypeServiceImpl.getTypeInformation(TypeServiceImpl.java:82)

at com.sap.aii.ib.gui.xiitem.services.InternalXiItemService.getTypeInfo(InternalXiItemService.java:23)

at com.sap.aii.ib.gui.xiitem.services.InternalXiItemService.createEmptyXiItem(InternalXiItemService.java:92)

at com.sap.aii.ib.gui.xiitem.services.XiItemServiceProvider.createEmptyXiItem(XiItemServiceProvider.java:97)

at com.sap.aii.ib.gui.xiitem.InternalXiItemServiceForNameNamespaceObjects.addType(InternalXiItemServiceForNameNamespaceObjects.java:68)

at com.sap.aii.ib.gui.xiitem.InternalXiItemServiceForNameNamespaceObjects.<init>(InternalXiItemServiceForNameNamespaceObjects.java:55)

at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.guiStartup(StartupCodeEntry.java:154)

at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:111)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:33)

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:93)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:33)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:383)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:209)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:429)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#2 13:55:36 [AWT-EventQueue-0] DEBUG AutoLog.created.com.sap.aii.ib.core.service.TypeNotRegisteredException: Type "TypeConntestObj" is not registered in the service class Type Service - Type Information

#1 13:55:36 [AWT-EventQueue-0] FINE AutoLog.created.com.sap.aii.ib.core.service.TypeNotRegisteredException: com.sap.aii.ib.core.service.TypeNotRegisteredException: Type "versConflList" is not registered in the service class Type Service - Type Information

at com.sap.aii.ib.core.service.ServiceBase.getServiceImpl(ServiceBase.java:71)

at com.sap.aii.ib.bom.gen.TypeServiceImpl.getTypeInformation(TypeServiceImpl.java:82)

at com.sap.aii.ib.gui.xiitem.services.InternalXiItemService.getTypeInfo(InternalXiItemService.java:23)

at com.sap.aii.ib.gui.xiitem.services.InternalXiItemServiceBase.<init>(InternalXiItemServiceBase.java:44)

at com.sap.aii.ib.gui.xiitem.CommonInternalXiItemService$ForVersionConflictList.<init>(CommonInternalXiItemService.java:326)

at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.guiStartup(StartupCodeEntry.java:150)

at com.sap.aii.ib.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:111)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:33)

at com.sap.aii.ibrep.gui.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:93)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:33)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:383)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:209)

at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:429)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#0 13:55:36 [AWT-EventQueue-0] DEBUG AutoLog.created.com.sap.aii.ib.core.service.TypeNotRegisteredException: Type "versConflList" is not registered in the service class Type Service - Type Information

Edited by: Ravi Kanth Talagana on Mar 11, 2009 9:51 AM

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

This error is due to failure of UME services. If you restart the XI server or mainly the JAVA instance, hopefully everything will work fine.

In order to restart XI server:

UNIX: login to command prompt with <SID>adm user and execute the below commands:

stopsap r3

startsap r3

WINDOWS: login to command prompt with <SID>adm user and execute the below commands:

stopsap sapdiahost=<appl. servername> nr=<system number> name=<SID>

startsap sapdiahost=<appl. servername> nr=<system number> name=<SID>

In order to restart JAVA engine only:

Using jcmon: login to command prompt with <SID>adm user and execute the below commands:

jcmon pf=<instance profile>

go to restart service option and restart server process.

Using SMICM T.Code: From GUI open SMICM Tcode.

then goto Administration --> J2EE instance --> Send Soft Shutdown --> With Restart.

If you don't have the authorization to restart, please suggest your BASIS team to restart the same.

Former Member
0 Kudos

Hi,

Ask your BASIS team to check the firewall settings.

Regards,

Sarvesh

Shabarish_Nair
Active Contributor
0 Kudos

Without VPN, does the issue occur?

If this is an issue only with the VPN then you might have to contact your n/w team. Issues when connecting via VPN are found to be common.

former_member181962
Active Contributor
0 Kudos

Hi Shabarish,

I cannot access any client system without VPN.

Regards,

Ravi

Shabarish_Nair
Active Contributor
0 Kudos

please confirm with the n/w team about your connectivity. VPN issues are in plenty and its better to get the n/w team involved. We have seen multiple issues where the ABAP stack was accessible but not the java stack over the VPN. So recommend the involvement of N/W team here.

former_member181962
Active Contributor
0 Kudos

Thanks for your suggestions.

Will come back after consulting with the N/W team.

Any other suggestions are welcome.

Regards,

ravi

Shabarish_Nair
Active Contributor
0 Kudos

from your trace message;

Cannot open connection on host: 172.21.33.206 and port: 51004

yes. Maybe they might have to enable the required ports

Former Member
0 Kudos

Hello Ravi,

As I said before to check the fiewall settings, it could be because your ports are not open which is alredy been figured out by Vijay in his above reply, so better to check these settings.

Regards,

Sarvesh

former_member181962
Active Contributor
0 Kudos

Will confirm if this was the issue.My Network team comes in the evening.

former_member181962
Active Contributor
0 Kudos

Problem resolved when connected via another VPN-Concentrator.