DeskI Processing Server disabled automatically in cluster XIR3 environment

[grace_zhang]

hi,

I have a problem theses days.

BOE Version: XI3.0

There is a cluster environment with 8 Windows machines.

Restart the machines every morning with the command "shutdown -r -m
rhnlpiwa7 -f"

by turn every 25 minutes.

(machine: rhnlpiwa1~7)

eg. restart rhnlpiwa1 9:00 am

rhnlpiwa2 9:25 am

rhnlpiwa3 9:50 am

rhnlpiwa4 10:15 am

......

The problem is that there will be 1~3 Desktop Intelligence Processing Server disabled automatically.

And when restart the disabled DeskI Processing Servers, they will be enabled.

I read the log file and found that the disabled rhnlpiwa3.Desktop Intelligence Processing Server

registered on rhnlpiwa7.Central Management Server:6400.

Could anyone tell me how to solve the problem?

And why are the servers disabled?

Thanks very much.

[denis_konovalov · Accepted solution]

Why are you restarting so frequently ?

Also, can you tell us what servers are on each box ?

[grace_zhang · Accepted solution]

Thank you for your message.

Sorry, my description was wrong.

This is the problem happened on my customer's environment.

They just restart the 8 machines one time in the morning every day.

But they don't start them together, just restart machine1, then after about 25 minutes restart machine2, until all the 7 machines to be restarted.

>Also, can you tell us what servers are on each box ?

like WebIntelligenceProcessingServer, DesktopIntelligenceProcessingServer,

JobServer, ProcessAnalysisServer, CMS, FRS, PMMetricsServer, PublicationJobServer, and so on.

Grace

[denis_konovalov · Accepted solution]

In a normal situaton daily restarts are not needed, so why are they doing it ?

Also, what combination of BOE servers is on each box ?

Like server 1,2,3 have CMS, server 4,5 - only webi, 6,7 -only deski...etc...

[grace_zhang · Accepted solution]

>Also, what combination of BOE servers is on each box ?

>Like server 1,2,3 have CMS, server 4,5 - only webi, 6,7 -only deski...etc...

I am not quite sure.

But it seems that they have the same servers every box, like 1_{8 CMS, 1}8 DeskIPServer.

Grace

[denis_konovalov · Accepted solution]

8 CMS !?!?!?!?!?!?!?!?

How many users do they have ???

I never seen anyone with 8 CMS .... even companies with 20000+ users have less....

To get to the bottom of this you'll need to get full details on their deployment, what, where, how things are set etc...

It's possible witht hat many CMS servers it's just taking a while to bring all server up and set their status correctly. When they manualy enable servers they force the process.....

Have they tried to let it be after their reboots and see if ll servers get enabled eventualy ?

[grace_zhang · Accepted solution]

Here is the CMS trace log of machine3.

[Sun Feb 22 18:46:13 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa7.right-on.local:6400"

[Sun Feb 22 18:46:13 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa6.right-on.local:6400"

[Sun Feb 22 18:46:13 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa4.right-on.local:6400"

[Sun Feb 22 18:46:13 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa5.right-on.local:6400"

[Sun Feb 22 18:46:14 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa2.right-on.local:6400"

[Sun Feb 22 18:46:14 2009] 4104 4108 trace message: Going to register listener to "rhnlpiwa1.right-on.local:6400"

So, I'am sure they have 8 CMS.

>Have they tried to let it be after their reboots and see if ll servers get enabled eventualy ?

I don't think so. When they noticed that servers being disabled, they restart them and the servers will become enabled.

>To get to the bottom of this you'll need to get full details on their deployment, what, where, how things >are set etc...

They sent me the properties set for each Desktop Intelligence Processing Server.

It is the same with the default settings and nothing have been changed.

And all the machines were deployed and configed the same.