on 03-11-2009 3:21 AM
Hi all:
Who could tell me the step by step between SAP CRM and genesys gplus adapter in the CRM system?
My CRM is CRM 2007and the genesys gplus is 7.1.
THANKS all.
Hi.
SM59
CRMM_BCB_ADM
CRMM_IC_MCM_CCADM
CRMM_IC_MCM_CCLNK
CRMM_IC_GFS
read notes:
517484
992848
1115493
And /people/stephen.johannes/blog/2008/05/21/crm-contact-center-simulator-setup
Whith regards, Sergey.
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