Can not create ActiveX

[Former Member]

Hi,

After launching BPC5.1, i tried to connect to BPC for Administration. I received a system error : " The system encountered an error and cannot proceed. Please select the Back button and try again. If the problem persists, contact your administrator. Job name : http://<ip address>/osoft/clientsupport.aspx, Detail: EvErr:UserService.GetParentList; Cannot create ActiveX component.

Any idea, anybody?

Thanks in advance for your help.

Cheers

[Former Member]

what i failed to mention is that another basis person changed the administrator password, and according to the master and installation guide: if you change the password used to install bpc, you must reset the sql, application server and web server passwords as well. to do this, go to server manager on the application server and select server > reset logon credentials.

problem solved.