Transaction Launcher - External URLs

[Former Member]

Hello,

I've created a link to an external URL using transaction launcher and the actual link itself works fine, but I have a couple small issues that I'd like to fix if anyone has any advice:

First, I have it set to launch the URL in a new window, and the window pops up behind the Webclient. Is it possible to have it pop up on top?

Second, once the user clicks this link, in the webclient itself, they're taken to a screen that says:

The object you have selected is starting in a new browser window. You can continue working normally in the current application. However, you may have to navigate back to the page you were working on.

...and then they have to click the back button to return to the screen they were on before they clicked the link. Does anyone know how to keep the web client on whatever screen the user was already on and just launch the link in a new window without having it navigate anywhere else?

Thanks!

[Former Member]

Hello,

could it be a browser setting???

Best Regards

sinischa

[Former Member]

Hi,

when running the wizard did you activate the checkbox "Stateful" and deselected "Raise Veto"?

Regards,

Wolfhard

[Former Member]

Hello,

Yeah, I tried all of the different possible combinations of those two options and none of them seemed to make any difference. I have a feeling that this is going to require a coding change but I'm just not sure where to look....

Thanks!

[Former Member]

Hi,

Pls check my post:

U can creat a Button to call open Multiple sessions instead of using Transaction launcher.

BR,

Tom He

[Former Member]

Thanks! Your answer seems to be on the right track.... Have you done this before and did it work for you? Can you provide an example of how you did it?

Also, in your thread, it looks like opening another session requires the user to log in again? Is there any way around that? The link is to a completely external (non-CRM related) site so I wouldn't really want them to have to log into CRM again.....

[Former Member]

Hi Tom,

I am facing the same issue. Were you able to find any solution for this. Could you please help me out in getting this resolved.

Thanks and Regards,

Radhika Chuttani

[Former Member]

Hello,

please check this notes:

CRM2007 = 1311458

CRM 7.0 = 1313736

This will solve the issue with the transaction launcher browser in background.

Best regards

Manfred

[suchita_phulkar]

Hi TOM,

If your requirement is to open some URL say google.com etc in a now window, then there are only 2 ways

1) Use Transaction Launcher

2) Use PopUp Window.

1) If you use transaction launcher, and created the link in your direct link group then on click of the link, the URL will open in new window but you cant avaoid the message that you get in the current window. Also, if users POPUP Blocker is ON, user will never come to know why the new window has not launch.

2) This is very simple and straight forward approch for opening URL. However, POPUP windows in WEB UI are modal windows, so say on click on a button on Account Overview Screen, i open google.com in a popup then unless i close this popup , i can not work on the account overview screen . However, you can see the account overview screen as it is and you can resume back when the popup is closed. Also you can define the even handler on close event of pop up so you can pass the data to & fro between the webclient view and the pop up.

to open some extrenal URL in a PopUp , You will need to create a blank view and attach it to a window. In .htm file of the view, you can use tag IFRAME and call your external URL here.

I have done this to open a dotNet application through web ui and it works excellently !!

Hope its helpful.

Thanks & Rregards

Suchita

PS : the popup blocked problem will still be there however, it flashes a message like pop up blocker is ON in case of using popup window