Dear all,
I need your help with the following problem:
In our feeder system we use an invoice type which could be used for deliveries and also for orders.
If I create an delivery based invoice in the feeder system a customs document is created in GTS.
If I cancel this delivery based invoice an update triggers the GTS system and the customs document will also be canceled. This process works quite nice.
Now I create an order based invoice (the same invoice type as delivery based) and a customs document is created in GTS - fine.
But,
If I cancel this order based invoice no update triggers the GTS system. The customs document will not be canceled. That`s wrong.
I have no idea what could be the error. All position types are available and what I mentioned before the invoice type is the same.
Can anybody help me? Thanks in advance.
Andreas