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Java i-view runtime error

Former Member
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Hi All,

we are using SAP BI 7.0, when running queries thorugh BI Portal we are getting one error saying that " java i-view runtime error, please contact your system administrator". once we got this error. i observed that this problem is occured due to user SAPJSF locked due to incorrect logons in BI ABAP system. if I unlock SAPJSF user we are able to run the queries from BI Portal. this is repetedly happing for us for every 15-20 days but not for fixed interval. we have ran the support desk tool and all the configurations we got is "green".

could any one please let us know

1. why this SAPJSF user is getting locked and how to block

2. how to prevent this user from getting locked.

please help me on this.

Mohan

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi All,

Thanks all for your inputs.

this problem got resolved by applying latest support packages.

Former Member
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Hi,

You can watch the Security log at the following location for tracing down the activities of this user.

/usr/sap/<SID>/JC<instance number>/j2ee/cluster/server0/log/system

With Regards,

Saurabh

Former Member
0 Kudos

Check User SAPJSF password in Jco RFC Destination in Visual Administrator...

If you want change the password..look at this SAP Note 999962 - PI 7.10: Change passwords of PI service users

-Kalyan

Former Member
0 Kudos

Hi,

Check the configuration of the JCO connection that is used. If it is not using SSO but the SAPJSF user this may explain the behavior.

Good luck,

Roelof