Skip to Content
0
Mar 10, 2009 at 12:19 PM

ECL Viewer + JT causes SAPGUI crash

229 Views

Hi Guys,

we want to view JT-Files in SAPGUI640 but it will not work on two special machines. On those ones, you can choose a JT-File and while open it the whole SAP GUI crashes without any further error code or information.

These are WIN XP SP2 machines with additional Sican V7.0 R3, Walter TDM Stand 30.09.2003 2.4.0.0, AutoCAD Mechanical 2005 N.63.0, Acronis True Image 11 installed on them.

We did following steps to solve the Problem:

  • Update ECL Viewer to 5.1.3.

  • Reinstall ECL according to Note: 1097432

  • Updated GUI to 710

But after all, we always get the same phenomena. Could you please help?!

Regards

Thorsten Kuhn