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Former Member
Mar 09, 2009 at 06:58 PM

Request Management


Hi all....

We're starting to use solman and we like to use it, to manage our requests.

Now, we're in a migration project, but after the conclusion, we like to use solution manager to control our requests...

So, I have some questions about it:

- Is possible to make a job, to do the transport from DEV environment to TEST environment, automatically? We can't manage all this requests with single tickets in service desk, because we have a lot of requests. (in a project, for example).

- Well... if is possible to do the first question, I need to know, before the finish of project, we want to transport a lot of requests to Production environment. We can join a lot of requests in a single ticket, and approve it to transport they?