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Former Member
Mar 09, 2009 at 10:45 AM

Can not access the helpstart.htm file

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Hi,

We can access the BPC server with Excel for BPC, entered "bogdan.sig.pasteur.fr" on the name server.

But when we try to access the OSOFT Help or to access the BPC Admin through Excel, we have the follwing error message : "The requested URL could not be retrieved".

On the URL, we can see :

http://bogdan/OSOFT/Help/Office/helpstart.htm#Getting_Started_Excel.htm

instead of :

http://bogdan.sig.pasteur.fr/OSOFT/Help/Office/helpstart.htm#Getting_Started_Excel.htm

Where do we have to change the server name ?

Thanks a lot !

Helene