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service call

Former Member
0 Kudos

Hi,

can the user should record the service call in the customer equipment card itself.

Thanks,

Varalaskhmi

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Based on the help file, this Customer Equipment Card: Service Calls Tab

will only be used as such:

Use this tab to view all service calls associated with the serial number.

Therefore, that is not possible out of the box.

Thanks,

Gordon

Answers (1)

Answers (1)

Former Member
0 Kudos

Your question is not very clear. Please give an example.

Thanks,

Gordon

Former Member
0 Kudos

Hi Gordon,

In the customer equipment card window service call tab is there

user doesnt wants to record by going seperately to the service call screen

he wanna do from card itself.

can u explain me.

Thanks,

varalakshmi.