Cannot install Crystal 2008 SP1 on Vista Workstations

[Former Member]

When I try to install SP1 for Crystal 2008 the install stop part way through with "The feathure you are trying to use is on a network resource that is unavailable." It seems to be looking for CrystalReports.msi. When you give it the path to the directory where the file can be found is give the same error message.

Thanks

Ron

[Former Member · Accepted solution]

Hi,

Try installing after disabling the DEP service of Windows Vista.

Check if it helps!!

Amit

[Former Member · Accepted solution]

DEP has already been disabled on these workstations along with UAC. I have gone as far as uninstalling Crystal and installing the original verions, installing the SP0 and then trying to install the SP1. But SP1 still will not install.

Thanks

Ron

[Former Member · Accepted solution]

Hi

The SP1 patches are currently not available until May because they are being re-released. The refreshed version will try to prevent your situation from occurring.

In the meantime try downloading SP1 for CR2008 from the link mentioned in the Whitepaper at [https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/702b3642-7e14-2c10-6484-857ffb4319d7]

Thanks

Shraddha