Maintenance Optimizer -> Under Change Management in solman_workcenter

[Former Member]

Hello,

If I go to transaction solution_manager and navigate to the Maintenance Optimizer in our solman system, I see dozens of lines of maintenance requests. Furthermore, I go start a new transaction and I will be shown the appropriate logical components which are assigned to the solution landscape that I chose when entering solution_manager/dswp.

However, when I use solman_workcenter instead (which is the direction that we want to go), and then go to the change management tab, and click on maintenance optimizer, I am not shown any maintenance requests. Furthermore, when I try to start a new transaction, the logical components are not displayed and I cannot choose the system for which I want to the transaction for.

Am I missing some configuration or setup within SOLMAN_WORKCENTER which is preventing me from being placed into the appropriate Solution Landscape?

Thank you.

[Former Member]

John,

Looks like this is an authorization issue.

Please check the user has these following roles.

SAP_SMWORK_ADMINISTRATOR_COMP

SAP_SMWORK_BASIC

SAP_SMWORK_BPM

SAP_SMWORK_CHANGE_MAN

SAP_SMWORK_DIAG

SAP_SMWORK_INCIDENT_MAN

SAP_SMWORK_JOB_MAN

SAP_SMWORK_LANDSCAPE_MAN

SAP_SMWORK_SETUP

SAP_SMWORK_SYS_ADMIN

SAP_SMWORK_SYS_MON

It's working fine for us.

Our user has these above said roles.

Regards,

Sanjai

[Former Member]

Sanjai,

Thanks for replying. We have all of those roles assigned to my ID for testing. Are you saying that there is a value that must be assigned to the role by solution?

I am able to use the Change Management tab just fine, and I can even start a new Main Tran just fine. It's just not seeing the appropriate Solution Landscape.

Thanks,

John

[Former Member]

John,

It's working fine for me. I haven't done anything new.

Can you able to do the same via DSWP/SOLUTION_MANAGER?

Please check "Note 1024932 - Maintenance Optimizer: Collective Note" which gives list of notes to address all the issues related to MOPZ.

Regards,

Sanjai

[Former Member]

Thank you for the reply. MOPZ works great when used under DSWP/Solution_Manager transactions. It is not working only under solman_workcenter. I don't believe it is a MOPZ specific issue. It must be related to Work Centers.