Hi All,
We are facing a problem in Dunning letters.
Say for example A customer has bline date on 21.1.2009 and payment terms are 30days and grace days as D2 for first level and D14 for second level letter. So when the duedate comes and on 23.2.2009 (after grace days) the first level dunning letter comes out in the run and again in next run on 24.02.2009 also the same invoice is being picked up and letter is generated and so on. Line items is not getting updated once after the letter is generated.
Can any one look into this situation and let me know the root cause of this.
Thanks and Regards
Srihari Bolla