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Problem printing from SAP.

Former Member
0 Kudos

Hi,

We are having problem printing from SAP to some our printers.On checking the error log for the

spool request ,the following message is being displayed.

SAP spool error log

===========================

Print request processing log

Character converter active when first problem occurred

Data was saved with character set 1100

Data is being converted to character set 1123

OTF module: Unknown print control S1100 should be output

Errors occurred processing this print request

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

OTF module: Unknown print control should be output

There may be no printout

Please provide your suggestions regarding the same.

Thanks & Regards

Balaji.P

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Balaji,

Ask your SAP Basis Team to check if the kernel is very old. If yes, request them to take an outage and upgrade the kernel patch level.

Regards.

markus_doehr2
Active Contributor
0 Kudos

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> OTF module: Unknown print control should be output

> There may be no printout

>

> Please provide your suggestions regarding the same.

- did you change the printer or device definition?

- upgrade your kernel (those printcontrols are in the kernel)

Markus

former_member788626
Participant
0 Kudos

we have the same issue.

We didn't change the printer, what is device information?

What do u mean by upgrade your kernel , where do u upgrade?

thanks,

Manish

Former Member
0 Kudos

Check my reply to Balaji.

You need help from your Basis Team.

Regards.