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Former Member
Mar 06, 2009 at 12:22 PM

BOXI 3.1 SSO not working

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Hi,

my SSO is not working. I can successfully log in to .net InfoView using Windows AD/NTLM.

But when activating SSO it is erroring out with:

"Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. "

I followed the instructions of the Admin Guide:

- activated SSO

- modified the web.config file for InfoViewApp

<authentication mode="Windows" />

<identity impersonate="true" />

<add key="cms.default" value="ENO41VM34:6400" />

<add key=" sso.enabled" value="true" />

<add key="authenticationDefault" value="secWinAD" />

- modified the web.config file for PlatformServices

<authentication mode="Windows" />

<identity impersonate="true" />

Please can you tell me what's wrong?

Thanks very much.