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Former Member
Mar 06, 2009 at 10:23 AM

Substitute not able to view the workitems

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Hi all,

I have an issue. The shopping cart was created and it has gone to the buyer for approval and this buyer has an active substitute. Accordingly, this substitute also should get the workitem in his inbox, but he is not getting. Is that anything related to role assignment.What should be done for the substitute to get the workitems in his inbox

Is there any rule that the buyer and the substitute should have the same roles and same number of roles?

Please help me out.

Thanks&Regards

Divya Venkatakrishnan