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Former Member
Mar 06, 2009 at 06:59 AM

Credit Limit check not working

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Hi,

I have got a scenario where a Sales order has been released(Delivery,Invoicing has taken place) even though the credit limit of the Customer has exceeded.For example this Sales order has a Value of $10000 where as the Customer has a Credit limit of $5000.

Since this order was over the credit limit the system usually issues a error/warning message and blocks the delivery and delivery is made when credit block has been released by a Credit Representative concerned,in this case Credit department has not released this order.

I have checked the Credit Check settings in automatic Credit control where the check is done on Maximum Document value for this Customer based on a combination of Credit control area,Risk Category and credit group,there is no static or dynamic check activated.

What couldbe the reasons as to release of Sales order even after exceeding Credit limit????

Regards,

Yudy Gunawan.