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Former Member
Mar 05, 2009 at 11:40 PM

ags_work_incident_create_app - Unable to maintain system and client

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Hi,

When creating a support message from the Incident work center, the fields system and client are greyed out and thus not maintainable.

I have no problems creating support messages using the SAPWEBGUI or through transaction NOTIFCREATE, it is only when using the work center. I do not have any other issues in the workcenter, I can display and change support messages.

I have check the security settings and run a security trace which did not come up with anything.

Any advice as to why these fields are greyed out would be greatly appreciated.

Thomas