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Former Member
Mar 05, 2009 at 06:44 PM

CRM SERVICE ECC CONTROLLING Integration

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Hi Expert,

We are working with Service Contract mgmt with ECC COntrolling integration.

After we create a Service Contract an Internal Order (CO) is defined in CRM in order to collect service costs.

This Internal Order represents a material service (without cost). The u201Ccostu201D of this material service is the Internal Order balance.

After creating a Service Confirmation, a Sales Order is created in ECC and it is used to bill the material service. Revenues are posted in CO-PA but costs remians still in the Internal Order.

However, in order to have profitability analysis by material service, these costs should be settled to CO-PA and we are currently not able to match the INTERNAL ORDER COSTS with the SERVICE CONFIRMATION REVENUES.

Do you know how can I determine a settlement rule that automatically match those transaction? (the material number is a characteristic to be included)

Thanks and Regards