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Former Member
Mar 05, 2009 at 11:30 AM

Crystal Report Server XI R2 - Concurrent licenses access issue

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Hi,

We had purchased 5 concurrent licenses for Report Server XI R2, we understand that when server reached 5 concurrent users then no more access allow. However, i want to know

1. Can we set a timeout for concurrent user ? If it can then how and where to set it ?

2. If i go into CMS management console to look at who is loggin in but actually it is not accurate because i try to ask the user to log off their session but they said they had log off already. Hence, it seems the Report Server not release the session properly.

Due to the above reasons, i can only restart CMS service in order to kick out users and reset session again. Are there any better session handling method ? Thanks.