we are running sap R3 enterprise which is connected to a crm 5.0 system.every day there are stuck queues in smq1 on status stop.
the stuck objects are - MASS_CRM_, R3AD_.
untill they are released manually, other objects and data which suppose
to be downloaded to the crm system , are stuck
pressing on the stop error gives the following message - Set by Host
name: saptst1; Transaction: ; Report:SAPMSSY1
it appears to be that the queue is stuck when there is massive data
download/transfer from the R3 to the CRM system
in our development system we didn't encounter such a problem - the main
difference is that in the development systems (R3 to CRM) only delta
load is transfered - not massive data like in the test systems