Our client is on SRM 3.0 and EBP 4.0 and this is Classic scenario. We are facing an issue which is a very rare case. Shopping cart is completely approved and now the status is showing as it is in Purchaser's worklist. When the cart is in Purchaser's worklist, Category manager releases the cart from Sourcing Cockpit and the PO is generated. But in this case, the cart is not getting converted to PO and no error is there in BBP_PD. We have tried several times to release the PO from sourcing cockpit, but it is not getting converted. This is happening for this cart only. We have also done BBP_REQREQ_TRANSFER, the status of the shopping cart is showing "Item in Transfer Process" for fraction of second but then again the status is coming back to "Approved".
We have already analyzed the cart and found that PO was already generated for the same product category and same vendor previously for some other carts. But this cart is not getting through.
Could anybody please advise. Appreciate the help.