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Former Member

Confirmed Message not displayed when selectind completd

Hi Experts,

This is regarding solution manager service desk when i am displaying the service desk messages which are confirmed they are not getting displayed under the completed messages they are only visible once i select all in crm_dno_monitor so can anyone help on the issue.

Thanks in advance

Suveer

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2 Answers

  • Mar 05, 2009 at 05:41 PM

    Hi,

    In the CRM_DNO_MONITOR selection screen, there will be option "Completed" and All messages. select this and execute this should display. Else revert back with the roles assigned to that user.

    Feel free to revert back.

    -=-Ragu

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    Former Member
    Mar 16, 2009 at 05:46 PM

    problem resolved..

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