GRC 5.3 RAR: Organizational User Mapping error

[Former Member]

Hi Everybody,

I would like to use org. rules for mitigation and therefore you should the job Organizational User Mapping on the Configuration tab.

when I fill in the following parameters:

System: ERP 300 Production (it's a system configured within connectors adn the connector is working fine)

User: * (all users should be selected)

The job always fails in background and in foreground with the error message: "From value cannot be greater than To value".

Also when I enter a single user ID the same error message is displayed.

What's wrong here?

Thank you

Marco

[Former Member]

Hi Everybody,

thank you for helping. It works now.

But the Error Message could be improved...

Regards

Marco

[hkaur]

Hi Marco,

This is issue has been addressed in SAP Note : 1159862. Please see it.

Regards

Harleen

[Former Member]

Hello Marco,

Per my knowledge this is know issue.

Please try to search SAP note for the same. Which support pack you are on.

Regards,

Surpreet

[Former Member]

Here is the log:

-

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Scheduling Job =>212----

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Wed Mar 04 17:22:17 CET 2009 : --- Starting Job ID:212 (ORG_USER_EXTRACTION) - Org User Mapping

Wed Mar 04 17:22:17 CET 2009 : Job ID: 212 Status: Running

Wed Mar 04 17:22:17 CET 2009 : -

---

Background Job History: job id=212, status=1, message=Org User Mapping started :threadid: 7

Wed Mar 04 17:22:17 CET 2009 : @@@ Org. User Mapping Updation Started for System : ERP300

Wed Mar 04 17:22:17 CET 2009 : User count is 1

Wed Mar 04 17:22:17 CET 2009 : User Range is : CPLASMANS - CPLASMANS

Wed Mar 04 17:22:18 CET 2009 : @@@ Org. User Mapping Updation completed for System : ERP300

Wed Mar 04 17:22:18 CET 2009 : From value cannot be greater than To Valuecom.virsa.cc.rulearchitect.bo.OrgUserMapBO.updateOrgUserMap(OrgUserMapBO.java:55)

com.virsa.cc.xsys.bg.BgJob.updateOrgUserMapping(BgJob.java:947)

com.virsa.cc.xsys.bg.BgJob.orgUserExtraction(BgJob.java:905)

com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:476)

com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:263)

com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:240)

com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:80)

com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:436)

com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1225)

com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)

com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)

com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)

com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)

com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)

com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)

com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

java.security.AccessController.doPrivileged(Native Method)

com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Wed Mar 04 17:22:18 CET 2009 : Job ID: 212 Status: Error

Wed Mar 04 17:22:18 CET 2009 : -

---

Background Job History: job id=212, status=2, message=Error while executing the Job:From value cannot be greater than To Value

[Former Member]

Marco,

Go to background job -> search-> click on search button -> click on view log button.

Regards,

Alpesh

[Former Member]

Hi Alpesh,

how could I get the logs. I know it in Compliant User Provisioning but not in Compliance Calibrator.

Yes, I have the document you propose and this is actually the first step.

Marco

[Former Member]

Hi Marco,

This is a strange error. It would be great if you can paste logs here. Have you looked at this document?

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/805a8744-42ab-2a10-5194-b45be270...

Regards,

Alpesh