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Former Member
Mar 04, 2009 at 09:34 AM

Item can't be copied in complaint

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Hi,

I create a complaint with Item category G2N under higher-level item category COMP. Then I try to create following-up transaction "credit memo", the item CAN'T be selected for copy.

While I create a complaint with Item category L2N under higher-level item category COMP. Then I try to create following-up transaction "dedit memo", the item CAN be selected for copy.

I checked the configuration of copy control and found nothing incorrect.

Anyone can help?

BR,

ROBERT