Downloading master warranties along with the EQUIPMENT

[Former Member]

Hi CRMGurus,

I am downloading EQUIPMENT from ECC to CRM. But warranty information in ECC is not getting downloaded to CRM. There is no BDoc error as such.

Does any body has an idea, will this happen? If yes is there any setting needs to be done.

Thanks,

Best regards,

Vinay

[Former Member · Accepted solution]

Hi,

Warranty will not be downloaded from ERP to CRM when you do equipment download. You need to download warranties seperately and assign it to equipments(iobjects) using Z code.

Thanks and Regards,

Harsha.

[Former Member · Accepted solution]

Hi Harsha,

Thanks for the respone. Is there a standard way to download Master Warranties from CRM to ECC.

Best regards,

Vinay

[Former Member]

Hi Vinay,

Please Check for The Filter Parameters "Table/Structure within Objects" in your "Equipment Filter

Ensure that the Following Entry is Present which brings the Warranty Details from ECC System to CRM system.

EQUI<Table Name> SMOEQUI<Mapped Structure>

Please Download after This Entry and Chk the Details must appear as Required.

Thanks and Regards,

RK.

[Former Member]

Hi RK,

Both of these table contains equipment information. How is this related to warranty?

Best regards,

Vinay

[Former Member]

Pls stop the queue in SMQ2 of CRM and debug that luw and check in BAPIMTCS structres whether R/3 is sending the Info.