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Former Member

ChaRM Troubles

I'm having an issue with ChaRM that I haven't seen before.

1. When I approve a change request (SDCR) and it creates a Correction (SDMJ), but the status starts out as "In Development" instead of "Created". The status profile has "Created" as the initial status.

2. When I select the action "Create Transport Request" and click save nothing happens. I never get the popup to create the trransport. On the actions tab the action shows up as green.

Any ideas?

regards,

Jason

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2 Answers

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    Former Member
    Mar 04, 2009 at 08:20 AM

    Hi,

    for your first problem you may check the action definitions. If you are working with standard transaction type this shouldn't have been changed but you still may check this.

    SPPFCADM -> CRM_ORDER -> Action Profile: SCDR -> Action Definition: CREATE_CHANGE_DOC -> Processing Types -> Display the processing parameters. USER_STATUS should be set to: E0001 (and CHECK to: X).

    For the second problem, you might have an authorization issue. You might try an auth.trace when executing the action.

    Regards

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    • Former Member

      hi Christian,

      Can you help me with the steps to be performed to add an extra action before a CR is created.

      i know that the first step will try to trigger a CR creation and put it into development.

      1.keeping that in mind if i add an extra step what kind of inconsistencies will i have and how to avoid them?

      2.Please provide a link or actions if you have to perform such customization.?

      Regards,

      Bobby

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    Former Member
    Mar 04, 2009 at 02:05 PM

    thanks for the ideas.

    The action is setup correctly. I don't think the other one is an Authorizations problem because the create transport action works in SDMI. SDMJ is being a problem child.

    I'll try a trace. Any other ideas?

    regards,

    Jason

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    • Former Member

      Strange behavior... check "Define Transaction Attributed" in customizing section "Change Trnasacton" -> "Change Transaction Types".

      For transaction type SDMJ check if there are any status profile combinations other than the status profile you are using.