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Former Member
Mar 02, 2009 at 05:19 PM

WIS 30553 Time out Error


Can anyone give me some details about the WIS 30553 Error. We are getting this randomly as soon as you try to create a new document.

A user will login then select Web Intelegance document from the new menu. Java would launch, then the Message Your Web Intelegance session has reached timeout. Log out and log into Infoview. (WIS 30553)

I think it has to do with lisences, but would that error not show up when trying to log into infoview if the lisence count has been exceded?

We have 5 named and 5 concurrent users.