Form R/3 BP roles not coming to CRM

[Former Member]

Hi All,

We have an issue where BP roles are not following correctly: here is how this error appears.

Also we have a system landscape wherein customer data when created with R/3 would flow to CRM.

1) we would use TC XD01 to create a customer

2) we would assign to the appropriate account group (ZC), sales area>distribution>division and process all the mandatory fields.

3) When saved System would confirm data has been saved with correct sales area>distribution>division.

4) then to check when we would go to CRM - it would appear as sold to party where it does not show the assignment to correct account group which is ZC as previously selected within R/3..

Please advise as we have hit a ice wall.

With compliments,

Tarovar.

[Former Member · Accepted solution]

Hi Tarovar,

In R/3, have you maintained Account assignment group to CRM classification in Transaction PIDE?

[Here|http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/html/BBlibrary.htm] is the guide from CRM best practices for Masterdata replication.

Check the document C03.

Cheers

[Former Member]

THANKS NOW THIS HAS SOLVED DUE TO LAST COMMENTS BY AILN

[Former Member]

Hi Tarovar,

As informed by you you are Creating a Buisness Partner in the ECC system and Replicating the Same to CRM system

Please check for the Account Group you have used as "ZC" should be Present in ECC as well as CRM System for the Account Group data to Replicate to CRM

Also Check for the Settings for "Assignment of BP Classification for Replication of the BP from ECC to CRM System"

Go to TCode:PIDE and Select the option for R3>>CRM Account Assignment

here you shall have to Maintain your Account Group along with its Classification which shall Enable the Account Group details to Flow from ECC to CRM

Please Check the Same and Revert Back....

Thanks and Regards,

RK.

[Former Member]

Functional module that we check :- ZP1_bp_role_map_de_eiout needs to be amended - that is what I believe.

[Former Member]

Hello RK, we have done what you had suggested and rechecked it yet we still are not able to get a resolution.

[Former Member]

Hello RK, we have done what you had suggested and rechecked it yet we still are not able to get a resolution.

[Former Member]

In CRM side, check (and revert), which is the "Classification " under which the BP is getting created. YOu can find that under Classification Tab.

In the same tab, there is Account Group field, check if you can find your custom Account group is displayed there (and whether you can assign it there).

Check Tcode: PIDE in ECC: under the section, "R/3 -> CRM Assign Acc.... " - make sure that there is a classification for your assignment group.

Regards,

L