Credit limit for customer

[Former Member]

Hi All,

I have an issue in SO for one of the customer where system is showing that the credit limit has been exceeded but infcat only 75% has been credit used.

But why system is showing that warning even he is eligible for that?

[Former Member]

hello, friend.

there are a few reasons why this is so. please go to your risk category in tcode OVA8.

after selecting the appropriate risk category, you will see the credit control settings. most likely there are settings for overdue/oldest items. even if the customer is still within the credit limit, at least a portion of his credit exposure may already be beyond credit terms, and that the settings are to block the new sales order.

regards.

[Former Member]

Hi,

Please check weather there are any open Sales Orders pending for billing. These might have consumed some of the credit value and reduced the limit to a point that present order is out of credit limit..

Regards

V.M.G.

[reazuddin_md]

check-

- which level Credit Control area u r maintainig ( either at Customer/Company code level or Sales area level)

- If it is at company code leve, check this customer exists in anyother company code too.

- is there any previous orders exist for the same customers

it just a thought- try