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Email Notification to sales quote approvers

cloud_chaitanya
Discoverer
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Hi All,

We have a custom approval process which has multiple levels from level 1 to level 6, and based on the margin percentage and total sales value designed multiple approvers are determined who belongs to different levels. The approval process is designed in in the PDI tenant and deployed to the C4C tenant.

For instance, based on a certain criteria Level 5, Level 3 and Level 1 has triggered. So the approving sequence would be as per below:

  1. Level 5
  2. Level 3
  3. Level 1

My question is that, the approval email notification has to trigger to the current approver, which means First the email has to trigger to Level 5, and when Level 5 approves the quote, the current approver is Level 3 to whom the email notification is triggered and then to Level 1.

Is there a custom function module available in the SDK library aor is there is anyway that anyone of you can suggest to us.

Thanks in Advance

Chaitanya

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