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Former Member
Mar 01, 2009 at 04:37 PM

Business Objects Edge 3.0 CMC Account Info no Recognized

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Hi,

I hope you can help me to address and solve this problem.

I'm evaluating BO Edge 3.0 (30 days trial version). I managed to installed it completely as shown on the Installation guide with Tom Cat server and MySQL. I did not have any problem during installation. This is a clean installation starting from the Operating System

Operating System: Windows XP SP2

Everything is up and running,

When I try to log in to the CMC I got the following message error:

Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

The parameter I have displayed in the CMC log in screen are:

System: alfacentauri:6400

UserName:LocalSystem

Password:alfacentauri2000 (displayed in ************)

Authentication: Enterprise

During the installation process the only values I provided were for the MySql:

User: Root

Password: andro1meda

User: sa

Password: andro2meda

These were the only values I was asked for, the rest values such as port numbers for the MySql and Tomcat were the ones the installation recommends to use.

Could you assit me of how can I have access to the CMC or any component of BO to start my evaluation?

Looking forward to hearing from you

Alberto