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Former Member
Feb 27, 2009 at 04:09 PM

Inhouse repair ECC full functionalities

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Hi all,

Am able to replicate my inouse repair order to ECC with all the subitems.

but i have some basic questions like where exactly th technicina enters diganosis enters investigtaion whether in ECC OR CRM?

As am from CRM, i dont know what happens in ecc for each replicated item.

1)System replicates return item (SAP ECC):

what should be the subsequent process for this item in ECC for example delivery- billing- invoice

can any one please explain how to complete the process in ECC with transaction codes and need of those, for example VL01n... etc

Please explain for all the remaining items

2) System replicates loan device delivery item (SAP ECC)

After saving the in-house repair order, SAP CRM replicates the loan device delivery item into the sales order in SAP ECC. The loan device is delivered.

3) System replicates loan device pick-up item (SAP ECC)

After saving the in-house repair order, SAP CRM replicates the pick-up request item into the sales order in SAP ECC.

4) System replicates return delivery item for repaired product (SAP ECC)

After saving the in-house repair order, SAP CRM replicates the return delivery item into SAP ECC as a returns delivery item in the sales order.

5)System creates quality notification (SAP ECC)

A quality notification is created using replication in SAP ECC. The in-house repair order is visible in the document flow of the quality notification.

6)System creates and assigns appropriate controlling object (SAP ECC)

Thanks,

Indra