Error when upgrading to 2007A Pl 46

Hi all,

I have a customer that was upgrading from SAP 2007A Pl 45 to Pl 46 and they are receiving this error. "Connect database failed, may be you have not start your database!Please check your database's status and try run this upgrade installer by manually!" If anyone has seen this before any help would be appreciated.

Best Regards,

Jeff Haldeman

Support One