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Former Member
Feb 27, 2009 at 12:08 PM

Transaction type not found while creation of service order/ticket

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Dear All,

I had done all basic configuration of CIC but i am not able to create service order and service ticket.

When i trying to create i am not able to find any transaction type but if i want to create follow-up document from CIC screen then i am able to create both the thing. I am not able to find out where is the problem. can any body help me out.

Thanks & regards

Neeraj