Payment cancellation

[Former Member]

Hi all,

while trying to cancel an incoming payment, i get an error message, " one of the credit card vouchers was cashed". I created an incoming payment by using credit cards. Any suggestion , how to cancel this payment or whats the cause of this error!!

Thanks in advance,

Joseph

[JesperB1 · Accepted solution]

Hi Joseph,

It is not possible to cancel this payment.

Note 542274.

A suggested workaround exists in Note 548443.

Hope it helps,

Jesper

[Former Member · Accepted solution]

Hi Jesper,

Thankx for your reply, also, can you please tell me how to check this note on this forum? Thanks again.

Regards,

Joseph

[Former Member · Accepted solution]

You may access the Note from this link

[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=0000966823]

You need an SUserId to Access this link.

Here is the Content of the Note:

Message "One of the credit vouchers was already cashed"


Symptom

In Incoming Payments, a message "One of the credit vouchers was already

cashed" appears.

Other terms

Incoming Payments, credit vouchers, due date

Reason and Prerequisites

The due dates of one of the payments has passed.


Solution

In an attempt to cancel a document the message appears, as the due date

for one of the payments has passed. This only occurs when automatic

deposit is defined.

[Former Member · Accepted solution]

Thanks Sridharan,

I do have a s user id and password, but can you please tell me how to acces the notes?

Regards,

Joseph

[Former Member · Accepted solution]

You can check SAP Notes from the Following Links:

[https://websmp209.sap-ag.de/~form/sapnet?_SCENARIO=01100035870000000183&_SHORTKEY=01100035870000610168&_OBJECT=011000358700005279042005E&_ADDINC=&]

or

[http://channel.sap.com/notes]

[Former Member · Accepted solution]

Thanks Sridharan

Regards,

Joseph

[Former Member · Accepted solution]

What does the note mean by "automatic deposit is defined"? Can we automate the deposit for Credit Card Payments? Btw, the workaround note is not found.

Edited by: James Teo Tit Hian on Mar 10, 2009 5:09 AM