Javascript Error

[Former Member]

Hi All,

My Environment:

I have installed BO XI R2 V2 in the Windows Server 2003 server. SQL Server 2005 and Service Pack 3.0 is installed in the same box. The browser is IE 6.0 SP 1.

In the Central Management Console, I have created a new object from the existing report. In the parameters page, I get Java script error while assiging the values for the parameters. So, I could,t submit my reports.

Can any one help me to resolve this?

Regards

Rajesh

[BasicTek · Accepted solution]

Have you disabled windows enhanced security in control panel > add remove programs > windows components?

When that is enabled the browser on windows server is limited to protect the servers from malicious attack.

Regards,

Tim

[Former Member · Accepted solution]

Hi,

Thanks for reply.

Even after disabled windows enhanced security in control panel > add remove programs > windows components, still I'm getting the error the browser error.

Steps taken for resolution.

1) Installed IE 7.0 on the existing IE 6.0

--> But still getting the java script error

2) Installed FireFox browser

--> No error appears; But cannot be able to submit the button the same page

3) Disabled windows enhanced security in control panel > add remove programs > windows components

--> But still getting the java script error

Note:

The view source of the error page shows the below bold line throws the error

function PCXT209239489CB8A50C1578E3400_doUpdate(form,promptID)

{

var valueID='pevalue';

var checkValue=true;

* promptengine_resetValueField(form, valueID);*

if(promptID!=null){

checkValue=false; promptengine_setCascadingPID(form,valueID,promptID);

}

if(!promptengine_updateDiscreteValue(form, valueID, 'pid0PCXT209239489CB8A50C1578E3400', 'text', checkValue)) return false;

return true;

}

[BasicTek · Accepted solution]

well if it's a java script error then you can try uninstalling any JRE/JVM plugins listed in control panel. I'm not sure what else would hose the browser.

_Tim

[denis_konovalov · Accepted solution]

Do you get this error accessing Infoview from another machine ?

[Former Member · Accepted solution]

Hi;

this Javascript function is defined in a js script that is included by calling: CrystalReports/crystalreportviewers/prompting/js/promptengine_prompts2.js

1) Check that the matching file exists on your server, it should be there:

[BO XI install dir]/bobje/tomcat/webapps/CrystalReports/crystalreportviewers/prompting/js/promptengine_prompts2

1) check if you can directly access this URL (change server and :8080 TCP port in the URL to match your server config)

http://YOUR_SERVER:8080/CrystalReports/crystalreportviewers/prompting/js/promptengine_prompts2.js

If it's missing at step 1), I think the best solution would be redeploy the webapps.

If it's there but step 2) is not working, as Denis mentionned, try this from another machine, it's likely a problem with your browser blocking some Javascripts includes.

Regards;

Lionel

[former_member136842 · Accepted solution]

Hi,

maybe caching takes place here. Try to clear your IE and JVM Cache in the Control Panel.

But the test from another machine is the best one.

Regards

-Seb.