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Former Member
Feb 26, 2009 at 09:28 AM

Dunning : print date and indicator not updated

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Hello everybody !

We recently extended our dunning procedures to another company. In this company, after printing is completed, data in dunning file are not correctly updated : printing and notice dates, as well as "itemd printed" indicators contain no data ! Notices are correctly printed, job logs do not state any error, and procedure status is "select and print is completed". Compared with other companies, customizing, parameters and dunning procedure seem to be exactly the same ! Has anybody any idea about this problem ? Many thanks in advance !

J-D.