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External Service management

Sorry guys i am posting the same issue again but I didnt get satisfactory answer to my previous similar post . Also After 2/3 days thread becomes old and nobody looks at it , As I need it very badly I decided to post it again

I need how service heirarchies are maintained in service master . I know theoretically that 4 heirarchies can be maintained

Example :

If I create service master for AMC of Electrical Maintenance of Office premises . then this service will have some sub levels of service like

1) Inspection of Elctrical wiring

2) Cleaning of electrical Panels

3) carry out minor repairs or corrections such as loose contacts , cable cuts etc

Secondly you can take example AMC for Generator Maintenance , which may have sub categories like Type Servicing to be done Quarterly, Half yearlyy checks and maintenance , etc

In further Details

We have just implemented SAP MM , SD and FiCo modules as a part of our trading business and we have warehouses as a part of infrastructure . We are signing AMC conracts with our vendor for AC, Cold storage, Diesel Generator , Elecrical maintenance and for other infrastructure maintenance . I have described the scenario for Generator maintenance earlier . What I try to acieve that , is something I desribe as follows -

Main Service is at Apex level example Anuual Maintenance of our generator set at warehose

this service include some sort of sub services like

a) Quraterly Check and maintenance- Eg Checking Lub oil level, Collant, Condition of Hose pipes, like that

b)Half yearly check - All checks which we perform quarterly + some additional upper level checks like engine condition, Removing the oil and charging fresh oil, relacing coolant etc

C) annual Checks - some more aditional and through checks and repairs

I want to monitor it all through the service entry sheets . I will create the service master for main service with its sub services . i will make a schedule for performing the service and accordingly I will record the sub services in entry sheets. As a Result at the end of the year service will be completed by performing the sub services

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 26, 2009 at 04:22 PM

    hi Bhushan,

    you can maintain services as per requirement in service masters in AC03 or...

    Now as per ur requirements ...

    1. You can have contracts with vendors in MM for your generator and you can create a PM MO for that period of contract...and can release your MO ...

    2. Now you can again have strategy based maintenance plan in ip42 for your generator where you can maintain packages for quaterly,halfyearly,annually .. and your maintenance category can be sevice entry sheet (s.o.s) .. thus as per plan you get s.o.s genrated automatically once u schedule ur plan ...

    3. You can use that s.o.s generated from MPs for recording the work performed and service used thus u can accept the S.O.S thus once u accept that actual costs get posted to PM MO .

    4. This process can be followed every time u get S.O.S genrated from MP....

    5. You can pay the vendor thru MIRO..

    6. At the end you can carry out TECO , settle the MO, CLSD the MO



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    • Former Member Bhushan Bivalkar

      hi ,

      if PM module is not there ...

      i think u cannot carry out the scenario completely ...

      you can maintain the contracts in MM and the work that is carried out at regular intervals as per your contracts ..... here u need have a look at your contracts regularly .... and work carried out for generator can be recoreded through creation of S.O.S in SAP and u can pay the vendor using MIRO ...



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