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Former Member
Feb 26, 2009 at 04:27 AM

NW70 EHP1 Update Problem w/SPAM/SAINT

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Hello,

We have followed the guide for NW 7.0 EHP to update our system from NW 7.0 SPS18. The kernel update appears to be successful, and system -> status tells us that we are on the 701 kernel.

However, we are having trouble in SPAM/SAINT. We've downloaded the latest 701/34 kernel and attempted to update spam, but once the update completes and we restart spam, it is still at 700/34 (not 701/34).

Furthermore, we are able to load the 701 support packs from EPS/in, however, they never appear in SPAM or SAINT, and therefore they cannot be added to a queue and applied to the system. SAINT complains that the components are "701" and basically are not appropriate to install in a "700" system.

Obviously we are missing something here in the update process. What does it take to get SAINT/SPAM to recognize the 701 support packs? We've read through many docs and notes and have had no success.

Thank you.