I'm using Xcelsius Pro 4.0 for two years. The recent problem is, after I import an updated excel and click either "preview" or "save", it will crash and report the following messege:
The instruction at 0x7609dd63" referenced memory at "0x0030002f". The memory could not be "written".
However, it has not problem when I:
(1) import the same excel to a blank new xcelsius document and save
(2) import the previous version excel again to the existing Xcelsius document and save
I am using XP SP2 with a poweruser account. Reinstall the software will lead to additional fee to apply my company's administrator account. I hope to get some advices before I pay for a admin to reinstall it.
Thanks a lot.
Regards,
Liang Fu