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Former Member
Feb 26, 2009 at 01:42 AM

Xcelsius Pro 4.0 reports memory error after import a new excel

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I'm using Xcelsius Pro 4.0 for two years. The recent problem is, after I import an updated excel and click either "preview" or "save", it will crash and report the following messege:

The instruction at 0x7609dd63" referenced memory at "0x0030002f". The memory could not be "written".

However, it has not problem when I:

(1) import the same excel to a blank new xcelsius document and save

(2) import the previous version excel again to the existing Xcelsius document and save

I am using XP SP2 with a poweruser account. Reinstall the software will lead to additional fee to apply my company's administrator account. I hope to get some advices before I pay for a admin to reinstall it.

Thanks a lot.

Regards,

Liang Fu