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MDM syndication Mapping issue

0 Kudos

Hi All,

I was trying to syndicate records from MDM to PI system.Unfortunately the data is not reflecting in PI . Actually with in the existing map i create one new field on destination and map that field to source. After that i tried to syndicate records from MDM to PI, in this case i get empty messages in PI.

But if i unmap that field and try to syndicate , this case messages are reflected in PI system.

Please help me what exactly this issue is ASAP.

Thanks in Advance


Regards,

Brahmareddy

Accepted Solutions (1)

Accepted Solutions (1)

Viktor
Advisor
Advisor

Hi Brahmareddy,

If I understand you correctly, then in first case all the required fields are mapped, but the syndicated files are empty (the payload is empty in PI).

In second case, the additional field is not mapped and the payload is visible in PI. Am I right?

If you just check the syndication in the Syndicator client then can you see the content of all the fields on the preview tab? Even if you execute the syndication can you see a correct output file?

I am asking this as first the location of the issue has to be narrowed down. You need to find out whether the issue is on the MDM side or maybe in the PI configuration/mapping. If the output looks fine after syndicating then continue with the troubleshooting in the PI landscape.

Regards,

Viktor

0 Kudos

Hi Viktor,

First of all thanks for your quick response.

In syndication manager i got the destination preview in both cases. I tried manually to syndicate the data and i can able to see the output file with the new field value after saving the file in Desktop.

I done the mapping as per the production system with that new field.

Processing type is Automatic & Processing interval is Continuous.

But if i map that field we get empty messages in PI.

I cont understand what exactly the issue is from past 1 week.

Can u please help me out on this issue.

Regards,

Brahmareddy.G

Viktor
Advisor
Advisor
0 Kudos

Hi Brahmareddy,

This means that the mapping is correct on MDM side. Then the next step is to test the syndication using the MDSS. If the files are moved to the Archive folder then also the configuration is fine between MDM and PI. When you mean that the message is empty I suppose that it is received on the PI side and only the payload is missing.

Then as next step please check the PI configuration. Make sure that the additional field, that you have created in Syndicator, is also represented in PI. In ESR check the Data Types, Message Types etc., like you were creating a brand new MDM-PI scenario. I guess the error will be somewhere there.

Regards,
Viktor

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Hi Viktor,

I just check with my basis team whether the files are moved to Archive folder or not from MDM after syndication. He told there is no files generated today in Archive folder even after syndicate the records.

Can u please suggest me .What the issue is exactly.

thanks in advance.


Regards,

Brahmareddy.G


Answers (1)

Answers (1)

Viktor
Advisor
Advisor

Hi Brahmareddy,

Then I think the files just stayed in the Ready folder of the syndication port. Right? This means that the PI server is not able to pick the files from there. Probably this is because there is the additional field that you have created. That is why I suggested to check the PI scenario in ESR. You have to create the necessary PI objects as well, so that it will be able to handle the incoming file from MDM. Please check the PI scenario step-by-step starting at Data Types, Message Types etc.

Regards,

Viktor

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Hi Viktor,

Thanks for your response.

I check with Pi system, the fields which we are having in destination (in syndication map) and PI system both are same.

MDM side 23 fields & Pi side 23 fields.(including new field).

Regards,

Brahmareddy.G

0 Kudos

Hi Viktor,

After syndicating the record from MDM to PI the file moves to Archive Folder. But it is not reflecting in PI system (It shows only Empty message).

Could you please help me on this issue.

Regards,

Brahmareddy.G

Viktor
Advisor
Advisor

Hi Brahmareddy,

If the files are moving from the Ready folder to the Archive, then it means that the connection is fine between MDM and PI, the PI receives the incoming MDM source file. The MDM-PI adapter works as expected.

Now there are two options that should be chekced:

1, Open one of the syndicated MDM files in the Ready/Archive folder. If the data is visible in that particular field in the files then the MDM side is OK. If not, then the MDM mapping might be wrong.

2, If the previous point was fine, then a PI expert should continue the troubleshooting inside PI.

Regards,

Viktor

Hi Viktor,

Thanks for your response and suggestions.

Now we can able to see the messages in PI. Everything works fine in Both MDM and Pi systems.

Regards,

Brahmareddy.G