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MDM syndication Mapping issue

Hi All,

I was trying to syndicate records from MDM to PI system.Unfortunately the data is not reflecting in PI . Actually with in the existing map i create one new field on destination and map that field to source. After that i tried to syndicate records from MDM to PI, in this case i get empty messages in PI.

But if i unmap that field and try to syndicate , this case messages are reflected in PI system.

Please help me what exactly this issue is ASAP.

Thanks in Advance


Regards,

Brahmareddy

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2 Answers

  • Best Answer
    Jun 28, 2018 at 02:21 PM

    Hi Brahmareddy,

    If I understand you correctly, then in first case all the required fields are mapped, but the syndicated files are empty (the payload is empty in PI).

    In second case, the additional field is not mapped and the payload is visible in PI. Am I right?

    If you just check the syndication in the Syndicator client then can you see the content of all the fields on the preview tab? Even if you execute the syndication can you see a correct output file?

    I am asking this as first the location of the issue has to be narrowed down. You need to find out whether the issue is on the MDM side or maybe in the PI configuration/mapping. If the output looks fine after syndicating then continue with the troubleshooting in the PI landscape.

    Regards,

    Viktor

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    • Hi Viktor,

      I just check with my basis team whether the files are moved to Archive folder or not from MDM after syndication. He told there is no files generated today in Archive folder even after syndicate the records.

      Can u please suggest me .What the issue is exactly.

      thanks in advance.


      Regards,

      Brahmareddy.G


  • Jun 29, 2018 at 09:44 AM

    Hi Brahmareddy,

    Then I think the files just stayed in the Ready folder of the syndication port. Right? This means that the PI server is not able to pick the files from there. Probably this is because there is the additional field that you have created. That is why I suggested to check the PI scenario in ESR. You have to create the necessary PI objects as well, so that it will be able to handle the incoming file from MDM. Please check the PI scenario step-by-step starting at Data Types, Message Types etc.

    Regards,

    Viktor

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