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Former Member
Feb 25, 2009 at 04:34 PM

XI3.1 Error - (FWM 01002)


We are getting the following error after applying the changes listed below to reduce the session timeout. I had opened an incident with SAP and instructed to make these changes. This error is also making scheduled Webi reports fail.

An error has occurred: Unable to reconnect to the CMS The session has been logged off or has expired. (FWM 01002)

Changes made to reduce the session timeout:

Changed the session-timeout to 5 (Default was 20) in the following web.xml files:

CmcApp, CmcAppActions, InfoviewApp and InfoviewAppActions

Changed the logontoken.enable to false in the following web.xml files:

CmcApp and InfoviewApp

Added " -failovertimeout 1" to the command line parameter of CMS server in the CMC.

Set the IdleSessionTimeout = Decimal 60000 (1 Min) located in the registry.

After the changes were made I restarted the CMS server and Tomcat.

I would appreciate any ideas on what might be causing this.