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Feb 25, 2009 at 02:42 PM

Content Management-doc template"With Template button" not getting enabled

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Hi,

we need to configure the microsoft document template on Activity for SAP CRM2007 web Ui.

I've followed below steps and did configuration:

1. Created the document template profile ZACT_01.

2. Assigned to the Activity business transaction type

3. Launched the Template Designer using Web UI for docuement template creation: configured with following details

File type: Microsoft word

Name: Client_Visit_Report

Description: Client Visit Report Template

Object type : ZACT_01

After doing all these steps, the template is available in SAP GUI.

Problem: Button "With template" is not enabled on the activity in CRM Web UI. we are not able create the template for these activity under the Atttachement block.

Please can anybody give input on whether these steps are enough or any solution on this issue.

Note: All the SICF services are active.

Regards,

Arjun