Hi,
we need to configure the microsoft document template on Activity for SAP CRM2007 web Ui.
I've followed below steps and did configuration:
1. Created the document template profile ZACT_01.
2. Assigned to the Activity business transaction type
3. Launched the Template Designer using Web UI for docuement template creation: configured with following details
File type: Microsoft word
Name: Client_Visit_Report
Description: Client Visit Report Template
Object type : ZACT_01
After doing all these steps, the template is available in SAP GUI.
Problem: Button "With template" is not enabled on the activity in CRM Web UI. we are not able create the template for these activity under the Atttachement block.
Please can anybody give input on whether these steps are enough or any solution on this issue.
Note: All the SICF services are active.
Regards,
Arjun