Hi,
We are currenlty using the Crystal RAS Server XI Release 2 sp1 (version 11.5.3.438) and would like to upgrade to sp2 (version 11.5.8.8265).
We are on Windows Server 2003 platform.
We tried to install the Crystal RAS upgrade from the following BO link :
When launching the incremental upgrade, we get a message that we must remove the previous installation to do so...
How can we upgrade our version of Crystal RAS ?
Thank you
Anthony