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Former Member
Feb 25, 2009 at 02:01 PM

Service Agent in SRM / Request for Temp Labor

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Hey Gurus,

Part - 1

Can someone please explain me what exactly does Service Agent mean in SRM.

Note: While creating an employee for a Business Partner it provides a check box for Service agent.

Also while creating a Request for Temp Labor we can fill "Number of Service providers" is this related to Service agent option while creating an employee for business partner.

Part - 2

I created a request for 3 Service agents each required for 40 hours, which was later sent to 2 vendors for bidding. I accepted bid from one of the vendor and generated a PO using the awarded bid.

However to my surprise 4 PO were generated in the backend...Can someone please throw light on this behavior...

P.S.: We are using SRM Server 5.5 Classic Scenario.

Thanks & Regards

Harsh